Privacy
We treat your data confidentially and use it solely to answer your inquiry about Villa Serenity.
Who is responsible
Riet Klainguti, Villa Serenity, is responsible for processing your data. Contact: info@villaserenity.ch, phone +41 79 428 72 81.
What data we collect
When you use the inquiry form we only collect the details you enter yourself:
- Name
- Email address
- Phone number (optional)
- Travel dates and number of guests
- Your message
Purpose and disclosure
We use these details to answer your inquiry and handle the booking. Your inquiry is stored in our backend and sent by email to info@villaserenity.ch.
We never sell your data and do not pass it on to third parties for advertising.
External services
We embed a Google Maps map to show the location. When the map loads, Google may process your IP address.
Newsletter
If you sign up for our newsletter (about 4 emails a year), we store your email address, language and signup time. Your subscription only becomes active after you confirm it via the link in the confirmation email (double opt-in). You can unsubscribe at any time.
Google Analytics
Only if you accept in the cookie banner do we use Google Analytics 4 (Google Ireland Ltd.) with truncated IP addresses to analyze site usage statistically (e.g. page views, submitted inquiries, phone clicks or PDF downloads). Without consent, Google Analytics is not loaded. You can change your choice anytime via "Cookie settings" in the footer.
Retention and your rights
Inquiries are kept only as long as needed for our correspondence and statutory retention periods.
You may request access to your data or ask for it to be corrected or deleted at any time – simply email info@villaserenity.ch.